1. Introduction
Token4rge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI solutions and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, and contact information
- Company name and job title
- Account credentials and preferences
- Payment and billing information
- Communications with our support team
2.2 Usage Information
We automatically collect certain information about your use of our services:
- Device information (IP address, browser type, operating system)
- Usage patterns and feature interactions
- Performance metrics and error logs
- Cookies and similar tracking technologies
2.3 Business Data
When you use our AI services, we may process business data you provide, including:
- Data uploaded for analysis or processing
- Generated content and outputs
- Configuration settings and preferences
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our AI services
- Processing transactions and managing accounts
- Improving our services and developing new features
- Providing customer support and technical assistance
- Sending important updates and communications
- Ensuring security and preventing fraud
- Complying with legal obligations
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our services, such as:
- Cloud hosting and infrastructure providers
- Payment processing services
- Analytics and monitoring tools
- Customer support platforms
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests from public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection practices
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Business data is typically retained according to your subscription terms and data retention settings.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@token4rge.com
Address: Token4rge Privacy Officer
13. Data Protection Officer
For EU residents, you may contact our Data Protection Officer at: dpo@token4rge.com